Human-less Change Fails

  A lot of the reasons that change fails, inside & outside technical organizations, come down to one broad statement: the people who have to make the changes are humans, and the people who want them to make the changes have not successfully taken this into account. Before we proceed: Changing a software development process is kind of a sideshow to me right now. Changing the world out on the streets is the real story. Black lives matter. Please go …

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