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Create Experiences Not Arguments

Change, Coaching, Pro-Tip / July 15, 2019 / 4 minutes of reading

Change Pro-Tip: When I can give people an experience, I get dramatically better results than when I give them reasoning. I’mo tell you one of my stories. Twenty years ago, with a considerable amount of "Shut up, I’m the pro from Dover", I got permission to do TDD in a corner of the app I was working on, an app that walked remote groundstations through reconfiguration using a "console". My buddy and boss Gary was unimpressed, but I had permission, […]

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Seek Judgments Not Numbers

Change Pro-Tip: I try to prioritize getting human judgments — opinions, reactions, feelings — because the quest for numbers holds too many easy traps. When I go to the doctor, she asks me how things are going. Here’s an answer I never ever give: "2.354". Could I? Sure. I could take all the numbers from all the parts of me. I could roll them up. I could make a spreadsheet. I could by averaging produce 3 decimal points of precision.